Frequently Asked Questions on the Binance Charity Program Following the Earthquake in Thailand

Note: This charity program ONLY applies to users who registered with Binance TH by Gulf Binance (https://www.binance.th).

1. Which users will receive funds from this program?

Users that have completed identity verification (KYC) before March 31, 2025 with living addresses in the most impacted area in Thailand, will be eligible to receive $10 USD in BNB token vouchers. 

For those users who complete identity verification with living addresses before March 31, 2025 will be eligible to receive $5 USD in BNB.

2. How can I receive funds from this program?

You don’t need to apply for the program. Eligible users are automatically to receive the funds, which will be airdropped by April 14, 2025.

3. When will I receive my funds?

Only those users that have completed identity verification (KYC) with living addresses before March 31, 2025 will receive the funds by April 14, 2025.

4. What will the relief package include?

Users who have completed identity verification with a living address before March 31, 2025, in the most impacted area in Thailand, will each receive $10 USD in BNB token vouchers to be redeemed to their Spot Wallets. 

Users who have completed identity verification with the living address outside the most impacted area before March 31, 2025 will each receive $5 USD in BNB token vouchers.

5. (For non-registered or ineligible users) Can I register for a Binance TH account now or complete the KYC verification now and benefit from the relief program?

Any existing user in Thailand, who has completed identity verification with the living address before March 31, 2025 will be able to benefit from the relief package. Please note that you must be an existing Binance TH by Gulf Binance account holder with a completed KYC and living address to be eligible. 

6. (For existing users who have completed identity verification before March 31, 2025) Why haven’t I received the donations in my account? I completed the KYC/POA before the announcement.

If you haven’t received the voucher by April 14, 2025, please contact 24/7 Customer Support for assistance.

7. How are the donations distributed? 

Each eligible user will receive a BNB token voucher. You may refer to this article for more details on how to claim token vouchers on Binance TH by Gulf Binance. 

Do note that the token voucher will be valid for 3 months from the time of issuance. 

8. I have recently moved to Thailand, can I receive donations after completing my KYC?

To be eligible to receive the relief package please note that you must be an existing Binance TH by Gulf Binance account holder with a completed identity verification with the living address before March 31, 2025. 

9. Do I have to pay taxes on the funds received?

Every citizen has a responsibility to report their taxable income in accordance with the provisions of Thai law. Please make sure to consult with a qualified accountant or tax consultant on this matter. Binance TH by Gulf Binance does not offer tax or financial advisory services. 

10. (Users who have Binance.com but without a Binance TH account) I am a Thai resident who has an account with Binance.com, can I benefit from this program?

In compliance with local laws and regulations, this program only applies to users who registered with Binance TH by Gulf Binance.

11. What are the impacted areas the program will be covered in Thailand?

The impacted areas covered by the program are: Bangkok, Chiangmai, Chiang Rai, Chainart, Lampoon, Lamphang, Loei, Mae Hong Son, Maha Sarakham, Nakhon Pathom, Nakhon Ratchasima, Nan, Nonthaburi, Pathum Thani, Phayao, Phetchabun, Phetchaburi, Phitsanulok, Phrae, Samut Prakan, Samut Songkhram, Samut Sakorn.